Repair Service

We maintain and repair our PID devices.

Procedure of the repair service process:

  1. You send us the well-packaged device, if possible with a precise description of the fault.

    ACI GmbH Reparaturservice
    Volmerstraße 9a
    D-12489 Berlin

  2. We will prepare a cost estimate for you within 3 days
  3. Once you have approved the cost estimate, we will carry out the corresponding work on your device.
  4. We usually send the device back to you by UPS within 3 days of repair approval. This means that you will hardly have to do without your device for more than one to one and a half weeks.

 

Service and Maintenance